Privacy Policy

Last updated: 3 September 2026

At LSD Enhancements, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, request a quote, make a booking or use our services.

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Information We Collect

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When you interact with LSD Enhancements, we may collect information such as:

• Your name

• Phone number

• Email address

• Vehicle make, model, year and other vehicle details

• Photos of your vehicle that you choose to provide

• Details about the services you're interested in

• Booking or appointment information

• Messages and enquiries you send to us

• Payment or transaction information where applicable

• Website usage information, such as your browser, device and interactions with our website.

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We only collect information that is reasonably necessary to provide our services, communicate with customers and operate our business.

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How We Use Your Information

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We may use your personal information to respond to enquiries and quote requests, arrange and manage bookings, provide our automotive services, communicate with you about your vehicle or appointment, process payments, improve our website and services, maintain business records, and meet any legal or regulatory obligations.

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If you have given us permission to do so, we may also use your contact information to send occasional updates, promotions or information about LSD Enhancements. You can opt out of marketing communications at any time.

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Photos & Vehicle Content

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We may photograph or record vehicles before, during or after completing work for documentation and quality-control purposes.

We will seek appropriate permission before using identifiable customer information or vehicle content for promotional purposes where consent is required.

Where permitted, vehicle photos or videos may be used on our website, social media or marketing materials to showcase our work.

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How We Protect Your Information

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We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

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Sharing Your Information

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We do not sell or rent your personal information.

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We may disclose information to trusted third parties where reasonably necessary to operate our business, such as website hosting providers, booking systems, payment processors, IT providers or other service providers.

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We may also disclose information where required or authorised by law.

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Our website is hosted using Wix, and information submitted through the website may therefore be processed or stored using Wix's systems.

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Cookies & Website Analytics

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Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the site and improve the customer experience.

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Some third-party services integrated into our website may also use cookies or similar technologies.

You can control or disable cookies through your browser settings, although some website features may not function correctly as a result.

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Third-Party Links

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Our website may contain links to external websites or social media platforms. LSD Enhancements is not responsible for the privacy practices or content of third-party websites.

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We recommend reviewing the privacy policies of those services before providing personal information.

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Accessing or Correcting Your Information

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You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

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We may need to verify your identity before processing certain requests.

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How Long We Keep Your Information

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We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records and complying with legal obligations.

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When information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

The latest version will be published on this page with an updated revision date.

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